I wanted to take a moment to thank you for your kind attention to my solar issues. I realize with the number of installations your company does, there are bound to be minor issues from time to time. I appreciate the fact that when an issue does arise your response is timely. I also want you to know that I have recommended your company to several of my friends that want to solar heat their pools. I have confident that they will be as pleased as I have been. Wishing you a very happy and healthy holiday.
On behalf of the owners and residents here, of which we have 44 units, I want to tell you how pleased we are with your company. The job was professionally performed with an “on time” completion date as quoted. The pool heaters are doing a great job and everyone is very satisfied. It was a pleasure doing business with you.
Very Truly Yours,
Mariner North Condominiums
Kist wanted to let you know that the first thing we did when we got back from Atlanta was get in the pool. It was 85 degrees but felt like 90. It was wonderful! We can’t believe we didn’t do this years ago.
We wish to express our heartfelt thanks to you, for helping us through (what could have been) a very tough situation.
As you know, we are contracted to perform the construction work for a large addition and extensive renovations to the Miller Residence. A portion of our work included re-roofing the existing house. This necessitated the removal of the existing solar heating system, and its re4installtion, upon completion of the roofing work.
At the suggestion of the homeowners, we sub-contracted this solar work to the firm that performed the original installation, some four years prior. Well, immediately after this other firm completed re-installing the solar panels, the system (which was fine before) began to leak like a sieve. It was not until this problem arose, that this other firm informed us that they are no longer certified by the manufacturer to perform work on these panels.
This is how we became acquainted with you, the true, currently authorized, installer. We explained the situation. We, not the homeowners, intentionally did nothing ti jeopardize the factory warranty.. Though, it could be argued that we effectively did…. By utilizing unauthorized mechanics.
With full truthful disclosure to the manufacturer, you and them, were willing to replace all thirteen solar panels with new, under the material warranty provisions, limiting our unexpected extra costs to only your reasonable labor fee to re-install the system. 9Rest assured, we intend to recover this cost from the original, unauthorized sub-contractor.)
Again, Tim, we thank you for your cooperation in this matter. In the future, we now know who to call first… SOLAR SOLUTIONS. You certainly lived-up to your name for us.
I just wanted to write you a brief not thanking you for the exceptional work you provided us. The oversized pool pump works effortlessly with both the side jets and the living water jets on at the same time. The filter speaks for itself and let’s not forget about the heater that turns our pool into a Jacuzzi overnight (up to 102 degrees). A special thanks to Sean Preoux for his professional work ethic and workmanship with the installation.
I tip my hat to you and your organization. I will surely recommend your services to others as the opportunity presents itself.
It is my pleasure to give this letter of recommendation to anyone who is considering Solar Heating. As a customer I try to educate myself on any product that I am considering purchasing. Solar Solutions seemed to fit the bill and they also provide great service.
I highly recommend Solar Solutions to anyone interested in heating their pool.
Nelson & Odalys
I have a solar system installed by Solar Solutions. We are very satisfied with the total system. Tim as well as the installers are great people to work with. We are now able to use the pool everyday with no operating problems. Thanks to Tim and his people for making our retirement enjoyable.
We truly enjoy our pool, now that it has solar heat to it. Thank you very much and I hope that our friends will give it a try, because we love it and would not be without it.
We are delighted with our new solar pool heater installed by Solar Solutions. We never imagined we would be able to use our pool in December, but the system is that effective.
The installation work was completed quickly and has a nice appearance. Tim Converse has been tremendous to work with.